Community Summit Roadshow
Chicago, IL • Jun 24, 2025
Catch Us on Stage
Leveraging AI in Marketing Campaigns
June 10, 2025 • 1:00pm
- Explore how AI features within Dynamics 365 Marketing can help in predicting customer behavior, personalizing content, and optimizing marketing efforts.
- Provide case studies or success stories where AI significantly improved campaign performance.
SPEAKER
Jason Bell
Microsoft Practice Lead
The ABC's of CRM: Mastering Dynamics 365 CE
June 24, 2025 • 2:00pm
Join us for “The ABC’s of CRM: Mastering Dynamics 365 CE,” a session tailored for professionals eager to enhance their Dynamics 365 Customer Engagement (CE) skills. This workshop will provide you with a thorough understanding of Dynamics 365 CE’s essential features, focusing on practical applications such as sales automation, marketing operations, and customer service.
You will learn how to effectively configure and customize the platform to meet specific business needs, from adjusting the user interface to setting up automated workflows and efficient data management. Additionally, we will share practical tips and advanced techniques to optimize your daily use of Dynamics 365 CE, including integrating it with other tools to maximize efficiency and effectiveness.
This session is perfect for those new to Dynamics 365 CE as well as seasoned users looking to refine their skills, offering valuable insights that will empower you to leverage Dynamics 365 CE to transform your CRM approach and drive greater value in your organization.
SPEAKER
Ashley Steiner
Director of Business Applications,
Microsoft MVP
Join Elevate Digital
The Community Summit NA Roadshow is a microburst of Summit NA, the largest independent innovation, education and training event for Microsoft Business Applications.
The summit is focused on basic learning, local network, and idea sharing for Dynamics 365 F/SCM, Business Central, Dynamics 365 CE and Power Platform.
Created with a “for user, by user” approach, each stop provides the Microsoft Biz Apps community with a free day of training that includes 15-20 educational sessions, coffee and lunch, and networking, providing the community with:
- Business application education
- Intimate networking opportunities
- Possibilities of new technologies
