Community Summit Roadshow
Columbus, OH • Jun 10, 2025
Catch Us on Stage
Survival Tips for CRM Admins: Lessons from 10+ Years in the Trenches
June 10, 2025 • 1:00pm
Managing a CRM system isn’t easy—but after 10+ years as a CRM admin, I’ve learned the tips, shortcuts, and sanity-savers that make it a whole lot more manageable. In this session, I’ll share the real-world tricks that helped me stay ahead of daily fires, simplify complex tasks, and keep users happy. From hidden features to smarter ways of working, these practical tips are designed to make your life easier and your CRM environment stronger. Whether you’re new to administration or have a few battle scars of your own, you’ll leave with proven strategies you can use right away.
SPEAKER
Ashley Steiner

Director of Business Applications,
Microsoft MVP
Join Elevate Digital
The Community Summit NA Roadshow is a microburst of Summit NA, the largest independent innovation, education and training event for Microsoft Business Applications.
The summit is focused on basic learning, local network, and idea sharing for Dynamics 365 F/SCM, Business Central, Dynamics 365 CE and Power Platform.
Created with a “for user, by user” approach, each stop provides the Microsoft Biz Apps community with a free day of training that includes 15-20 educational sessions, coffee and lunch, and networking, providing the community with:
- Business application education
- Intimate networking opportunities
- Possibilities of new technologies